Pricing
Frequently Asked Questions
Do admin users/managers get charged?
All users, administrators, and supervisors are considered users and there are no charges for users in Daily. You will be charged per Active Item
How will I be billed?
We will always respect a free trial period, so if you upgrade 14 days before your trial expires, you won’t start paying for 14 days.
Monthly Billing:
On a monthly plan your Tax Invoice/Statement will usually be generated on the last day of every month.
Daily tries to be as fair as possible, so we pro-rata any charges for any employees added to or removed from the account. So:
- if you upgrade on the 15th, you’ll only be charged for half a month.
- if you add an item 5 days before the end of the month, you’ll only get charged for those 5 days.
- If you discard an item after 10 days of a month, you will only be charged for 10 days usage.
How does the trial work?
You can have as long as you need to try out Daily and discover how to best use it for your business. We realise that limited trial durations are pretty arbitrary, often don’t give you long enough to try all the things you want to try, and get all the relevant decision makers on board. So we let you take the time you need.
What if I need to change my plan suddenly, will I incur fees?
If you are on a Monthly plan then you can elect to change your plan at any time in either direction without penalty. Simply choose the plan you wish to be on and click confirm. The plan change will take effect immediately. We will bill you on the new plan in the next billing run. And you will see this change reflected in your next Tax Invoice/Statement. Like most services, we are subject to jurisdictional taxes, so depending on location these will be applied to monthly usage costs.
If you are on an Annual plan then you can add additional users, however you cannot cancel your plan before your 12 months expires, change the plan you are on, or lower then amount of employees in your account.
What about when I no longer use a Fleet Item?
You will not be charged for any Items that are not active in your business. If that piece of equipment is not used on a monthly basis then no charge will occur. However, their history is retained, and you can re-instate them at any time.
Which countries do you service?
While Daily is based in the Australia, we service New Zealand, United States and the United Kingdom, we have customers worldwide.
How is my currency of billing determined?
The currency is determined by the business account’s country selected during signup. Customers located in Australia will be billed in Australian Dollars, customers in the United Kingdom will be billed in British Pounds and those in the United States and remaining countries will be billed in US Dollars.
What if I accidently add an item?
If you add an item and discard it without any activity within 7 days, or by the end of the month, whichever comes first, you will not be billed for that item.